CLASS TITLE:  RECEPTIONIST

This is a full-time position; 261 days per school year; 7.5 hrs/day (Note pay could be prorated for 2024-2025 school year based on start date).

 

BASIC FUNCTION:

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors.

REPRESENTATIVE DUTIES/ESSENTIAL FUNCTIONS:

• Operate a switchboard; provide routine information and assistance; receive incoming calls and make necessary connections to school or District office or individual; take and transmit information and messages as requested.

• Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed.

• Greet, screen and direct visitors to appropriate departments; provide routine information to the public.

• Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned.

• File and type routine lists, records, reports and correspondence.

• Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine.

• Distribute forms and applications; assist in completion and verify accuracy and completeness.

• Assure the switchboard is covered during working hours; train and provide work direction to substitutes and student workers.

• Contact police, security, fire and medical personnel as procedures require.

• Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

• Operation of telephone switchboard.

• Telephone techniques and etiquette.

• Modern office practices, procedures and equipment.

• Correct English usage, grammar, spelling, punctuation and vocabulary.

• Basic computer operation.

• Basic math.

• Postage regulations.

• Interpersonal skills using tact, patience and courtesy.

• Record-keeping techniques.

ABILITY TO:

• Maintain regular and predictable attendance.

• Operate an assigned switchboard at District or school-site office.

• Perform receptionist, clerical and mail distribution duties.

• Provide information in a clear and understandable manner.

• Work independently with constant interruptions.

• Receive the public tactfully and courteously.

• Operate office equipment including typewriter, calculator, copier, and postage machine.

• Type at an acceptable rate of speed.

• Understand and follow oral and written directions.

• Establish and maintain cooperative and effective working relationships with others.

• Maintain records and files.

• Work confidentially with discretion.

• Communicate effectively both orally and in writing.

• Basic Math

EDUCATION AND EXPERIENCE:

Any combination equivalent to:  high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a switchboard.